August 2019
Intermediate to advanced
528 pages
13h 44m
English
Instructions: For each of the following statements, please circle the response that best matches the extent to which programs at your organization deliver business results. Select only one choice. Please be candid with your responses. All organizations deliver business results. These are impact measures of output (students graduated, jobs secured), quality (AIDS infections, homicides), time (prison time, response time), and costs (healthcare costs, disability payments).