Skip to Main Content
Value for Money
book

Value for Money

by Patricia Pulliam Phillips, Jack J. Phillips, Gina Paone, Cyndi Huff Gaudet, Kyle McLeod
August 2019
Intermediate to advanced content levelIntermediate to advanced
528 pages
13h 44m
English
Wiley-Scrivener
Content preview from Value for Money

Chapter 16Forecast the ROI

Lars Rienhold, CEO, is proud of the accomplishments of Family Mutual Health and Life Insurance Company (FMI), which has enjoyed a rich history of serving families throughout North America for almost 80 years. With a focus on health and life insurance products, FMI is regarded as a very innovative and low-cost health insurance provider. Top executives are proud of their cost control efforts and the low prices they can offer. Company advertisements regularly highlight their low-cost approach, quality of service and ethical practices [1].

Lars is a man of considerable and contagious personality, continually trying to offer affordable health and life insurance policies, provide excellent customer service, and be a responsible citizen. As part of this effort, Lars wanted to ensure that FMI was doing all it could to help the environment. While FMI’s carbon footprint was relatively low compared to manufacturing companies, its headquarters was located in a congested area where employees had long commute times. This was having an impact on employees and the environment.

During a recent trip to Calgary, Canada, he saw a television report about a local company that had implemented a work-at-home program. The report presented the actual amount of carbon emissions that had been prevented with this program. Lars thought that FMI should be able to implement a similar program, with the possibility of employees working from home. He brought this idea to Melissa Lufkin, ...

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Start your free trial

You might also like

Maximizing the Value of Consulting

Maximizing the Value of Consulting

Jack J. Phillips, William D. Trotter, Patricia Pulliam Phillips
Design a Better Business

Design a Better Business

Patrick Van Der Pijl, Justin Lokitz, Lisa Kay Solomon, Erik van der Pluijm, Maarten van Lieshout
Value Creation Principles

Value Creation Principles

Bartley J. Madden

Publisher Resources

ISBN: 9781119322658Purchase book