Manage Your Technology
When you work outside a traditional office, connectivity is everything. If your internet fails in the middle of a meeting, you can waste precious minutes on hold with customer support while your window of overlap with a colleague closes.
It’s frustrating to spend time problem-solving issues that don’t fall within your area of expertise, but the stakes are high. Missed deadlines, canceled appointments, botched handoffs: Technical glitches can scuttle your work and create frustration among your peers. At some point, “technical difficulties” start looking like old-fashioned irresponsibility. So how do you anticipate and resolve your technical problems before they become problems for your colleagues, too?
Your responsibilities ...
Get Virtual Collaboration (HBR 20-Minute Manager Series) now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
