Chapter 13

Adopting Best Practices in Communication

IN THIS CHAPTER

check Grasping why good communication is essential

check Recognizing the limitations of text only communication

check Giving consistent and frequent feedback

check Discovering and using different communication styles

check Creating best practices with communication agreements

Communication is everything for your virtual team.

If done effectively, it can influence, build trust, empower, and energize your team members. And, of course, if done haphazardly and without thoughtful consideration and collaborative agreement, it can create frustration, confusion, detachment, rework, and even conflict for everyone involved.

Simple, positive approaches in how you and your team communicate can initiate personal shifts in attitude, behavior, style, and focus that have a positive ripple effect throughout your team. The end result is establishing powerful communication habits that create happier and more productive, engaged employees, higher levels of respect ...

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