3 Learn About Technology
 |
What's Inside This Chapter
In this chapter, you’ll learn |
- The basics of hardware and software
- Files and folder structure
- Internet features specific to virtual training
- Types of telephony in virtual training
- The importance of learning more about technology.
To be a successful virtual trainer, you must learn about technology. You need to know more than the virtual classroom software—you also need to know what's underneath it.
It's similar to driving a car. You can be a good driver without knowing how to change a tire or check the oil. But when a problem arises, you are dependent on someone else to fix it. You ...
Get Virtual Training Basics now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
