Chapter 1

How and Why to Use Visible Knowledge

Let’s face it—designing something new can be fun. Fun, but hard. It becomes even harder when the project is large enough that a team is required, and harder still when that team involves people from different backgrounds and disciplines. Many books and articles have been written about better ways to engineer or develop new products. They introduce tools, techniques, and methods to design and develop faster, cheaper, and with better quality. Some of these tools and methods are helpful; however, nearly all that I have seen are based on the same basic assumption that design is iterative. Since we can’t possibly know how a design will function until we try it, we have come to accept that the only realistic ...

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