Visible Knowledge for Flawless Design

Chapter 3

Visible Knowledge and Companies

This chapter addresses the questions: How should visible knowledge be organized? How should it change your managers? Your development process? Your research organization? Your test organization? Your supplier relationships? Each of these questions could be answered at book length, but I hope that the brief, introductory answers that follow will be of some use.

Organizing Your Knowledge

The issue of knowledge management is a common challenge in organizations. As an organization shifts toward a conscientious focus to create and reuse knowledge, the need to organize that knowledge so that it can effectively be used when needed is heightened. Adding to the challenge is that while knowledge may be distinct ...