Part II. Engaging Groups & Building Rapport: Why Visual Listening Is So Compelling (& Easy!)
II: Engaging Groups & Building Rapport
Part I described what is possible with visual meetings. This section is focused on the process of really engaging people, the key to truly productive meetings. If people can fully connect with what they are doing, own the outcomes and support implementing whatever ideas they come up with, you and whoever is relying on the results from your meetings will be very happy.
Chapter 4: Getting People Involved Participating in the graphics; why hand-drawn is so engaging; establishing rapport by listening; graphic recording for high engagement; rules of recording; rooms as statements; being receptive.
Chapter 5: Presentation without PowerPoint What pushes? What pulls?; using open metaphors; power of sticky notes; simple templates; freeway maps, geographic maps, and idea maps; when to make murals.
Chapter 6: Consulting & Selling with Graphics Drawing on the same side of the table; agenda planning kits; pitching new bosses; selling consulting; services; discovery processes.
Chapter 7: Hands-On Information Ways of collecting the notes; how to analyze for patterns; practicing in small meetings and agenda design; combining sticky notes and templates.
Chapter 8: Using Images & Interaction Collage; visioning; using picture cards in dialogue; working with cards; sand tray work ...
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