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Visual Studio 2012 Cookbook by Richard Banks

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Getting feedback from your users

When working on a product, one of the most valuable things you can do is get feedback from your users as to whether the software you have built meets their requirements or not, and what their opinions of it are.

Even if you have a process that defines clear acceptance criteria for requirements, and you have a clear definition of what it means to be "done" with a piece of work, you still want feedback from your users to determine whether there are any other points that may have been missed when the requirement was first discussed, or if new ideas have occurred now that they have seen the software running.

A normal feedback process involves telling your users that the software is available and asking them to please ...

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