Chapter 4. Diagramming Flows
The mental maps we build and prune as we navigate interfaces inform how we find the information we seek. We deduce the right way to get to the airport security checkpoint or the right track in a bustling train station thanks to signage and signaling mechanisms in our physical world that orient and direct us. The signs, arrows, and architectural cues in transportation hubs are guideposts of wayfinding in the built world.
In visual experiences, orientation and navigation are couched in manual actions: clicking a mouse or hitting a key, swiping left or scrolling down. Keeping track of where you are usually comes down ...
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