May 2019
Intermediate to advanced
330 pages
9h 58m
English
A
change ticket, 29
incident ticket, 29
service desk process, 29
AC. See Access complexity (AC)
Access complexity (AC), 102
Access vector (AV), 102
Accuracy, 178
organization chart, 18
Acquisition, technology
division of responsibilities, 122–124
identifying requirements for, 121–122, 123
Active Directory, 81, 145–146, 200, 209
Active scanning technology
added functionality, 91
advantages and disadvantages, 64