6
Culture
Culture eats strategy for breakfast.
Part I highlighted the basics of bullying—what characterizes bullies and bullying behavior, how to recognize and articulate what is happening, how we might respond to bullying—to provide you with a framework to recognize workplace bullying.
Now to help you understand how bullying begins and how it thrives in some workplaces, we turn to a broader topic: culture. Specifically, leadership within the workplace culture. And not simply the report-up, press-release, keep-the-shareholders-happy leadership. That’s important. But here’s a well-known but grossly underexecuted fact: Leadership that brings out the best in its people—from top to bottom, side to side—will attract, engage, and retain ...
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