FIVE
Let the Conversations Begin: Search for Shared Meaning
Most people do not listen with the intent to understand; they listen with the intent to reply.
STEPHEN R. COVEY, The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change
Now that you have a better understanding of the prerequisites for having bold, inclusive conversations and you have assessed your readiness, let’s turn our attention to the actual conversation.
Remember this is a process and not a singular event. (See the figure on the next page, which is Figure 1 from the preface, repeated here for your convenience.) There may need to be several conversations that ...
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