From purpose to space
We have seen that Web 2.0 components can be configured and combined to form knowledge-sharing and collaboration systems within organisations. In this chapter we use the notions of ‘spaces’ and ‘flows’ to characterise the different types of usage to which Web 2.0 tools can be put. Where conventional business systems are neatly proscribed by application domains, process definitions, functional specifications and data models, Web 2.0 tools are not. They can be configured and used in many ways and the rules of engagement will vary depending upon the modalities of use. Firstly, this can make it difficult to conceptualise how the tools can be configured, designed and put to effective business use. As wiki guru Stewart Mader ...
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