Foreword
Dear Friend,
It is my pleasure to introduce you to Avinash Kaushik. I met Avinash at the Emetrics Summit back when they were small and still held in Santa Barbara. It was June 2003 and I had noticed this tall, unassuming figure prowling around the periphery. He seemed intent, but reserved. He was tuned in, but inconspicuous.
I sat with him at lunch to see if I could draw him out. My first impression was that this was a man of exquisite manners and social grace. Graceful in action, in thought, and in his ability to communicate. A refined man. He was so pleased to be there. He was so grateful for the learning opportunity. He was so delighted that I joined him for lunch. After soaking that up for longer than was gentlemanly of me, I asked ...

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