Chapter 03. Phase 1: Define the Project

Set parameters and expectations — develop methods for clear communication throughout the project's lifecycle.

Starting a web redesign project can be daunting. So much to do… where to begin? Although you — and the client — may have a general understanding of what will be involved in getting the project done, the details and process of starting a redesign project can be elusive. The first part of this first phase is all about gathering information.

This chapter will help you set the stage, plan, and prep. Here we focus on developing methods of communicating expectations and making sure there are no mistaken assumptions. We include a lot of handy tools designed to help you help your client provide the necessary ...

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