INTRODUCTION

If you read no further than this page, we want you to know two things before you put the book down:

1.  Millennials want to be happy and effective at work.

2.  You can provide an environment where Millennials can be both happy and effective without ruining your organization, if you focus on what actually is important to them.

These two points are the essence of what we’ll be talking about. But the trick is knowing what to do. In this book, you’ll learn who Millennials are, what they want, and what to do about it.

“But it’s impossible to make Millennials happy,” you might say. “They are so unreasonable! They want the newest gadgets. They want to work three-hour days at full pay and to bring their pet, or their parents, or both to ...

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