O'Reilly logo

What to Do When Things Go Wrong: A Five-Step Guide to Planning for and Surviving the Inevitable—And Coming Out Ahead by Frank Supovitz

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

10

COMMAND AND COLLABORATE

It seemed like much more was going wrong than right. Snow and ice had been cascading off the roof since Friday, flattening the massive clear-span tents that were installed to serve as sheltered extensions to the stadium that contained additional rest rooms, concession counters, and merchandise kiosks. Instead, they had become a hazardous no-man’s-land, filled with mangled, misshapen steel beams, acres of tattered nylon, and scattered debris of destroyed furniture, fixtures, and equipment. None of the entrances to the stadium behind the wreckage were usable, and the area was still too dangerous to clear any of the damage before the fans were scheduled to arrive. Temporary grandstands inside the stadium were still being ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required