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What to Do When Things Go Wrong: A Five-Step Guide to Planning for and Surviving the Inevitable—And Coming Out Ahead by Frank Supovitz

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11

BUILDING A SUPER TEAM

Successfully managing a problem when something does go wrong starts long before any challenge even has a chance to present itself. It begins with finding, enlisting, training, and managing the staff, colleagues, contractors, and vendors who you will trust not only to do their jobs to make things go right, but also to help avert disaster when things don’t.

If you build a team and can’t trust them to do their job and do it well, you have one of two significant issues: (1) you either have the wrong team; or (2) you are the wrong leader. The first is avoidable, the second is fixable.

THE RAW MATERIALS OF A SUPER TEAM

Many project teams are composed of more than just our day-to-day teammates. We may require the help of outside ...

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