Chapter 3. PRINCIPLE II: Staff for Success

The more responsibility you bear as a leader, the more you realize how critically important talent is. You soon learn that you can't do everything yourself. You need to acquire the best talent possible, develop those individuals, and put them into the key assignments that are going to make a difference in achieving the vision and strategies of the organization. Over time, courageous leaders increasingly emphasize developing and properly utilizing the very best people. The situation within one consumer products company can shed light on just how important it is for a leader to come to grips with personnel issues and possess the ability to obtain quality information about performance in the organization. ...

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