CHAPTER 9
BUILDING TRUSTING RELATIONSHIPS
‘A team is not a group of people who work together. A team is a group of people who trust each other.’
Simon Sinek (2009), Start with Why: How great leaders inspire everyone to take action. Portfolio.
INTRODUCTION
Trust between team members and within any team environment is a large part of what makes the difference between a bunch of individuals working together in service of their objectives, and an effective and high-performing team – in other words a team that works.
General Stanley McChrystal et al. in their book Team of Teams write about how the formation of United States Navy’s elite SEAL teams is less about preparing people to follow precise orders and more about developing trust and the ability ...
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