image

CHAPTER 30

PAIN POINT: HOLDING OTHERS ACCOUNTABLE—OR NOT

Eve had a rough couple of years, and her manager, Teresa, really felt for her. Within a twenty-month stretch, Eve’s daughter had been diagnosed with a heart condition, her father had died after a long illness, her husband left her, and a tree crashed through the roof of her home during a bad storm.

Understandably, she took some family medical leave to help her daughter and her father before he passed away. After working in a supporting role at the company for half a dozen years, nobody would begrudge her the time off she needed. But when she returned to work, she wound up in arguments with ...

Get Where Winners Live: Sell More, Earn More, Achieve More Through Personal Accountability now with the O’Reilly learning platform.

O’Reilly members experience live online training, plus books, videos, and digital content from nearly 200 publishers.