CHAPTER FOURTEEN

solve the freakinproblem!

If you allow yourself to breathe into the depth, wonder, beauty, craziness, and strife—everything that represents fullness in your life—you can live fearlessly. Because you come to realize that if you can just keep breathing, you cannot be conquered.

—Oprah

THE WORKPLACE is full of complex problems and, the higher you go, the more complex they get. Accordingly, one of the biggest factors that separates promotable execs from the “Oh-hell-nos” is the ability to diffuse a tense situation rather than escalate it. If you look at where women are supposedly getting it wrong—see Chapter 5, “Indirect, Emotions, and Tears (Oh, My!)”—these aren’t the things that happen when life is going just peachy. They happen ...

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