INTRODUCTION: BLINK AND THEY'RE GONE
We often miss opportunity because it's dressed in overalls and looks like work.
–Thomas A. Edison
I walked into a big box electronic store on a Wednesday evening looking for a new, high-end camera. I have a video recording studio with a big white screen backdrop in my office where I record short marketing and customer experience videos to post online. After using my iPhone for years to record, I realized that it was time for an upgrade. So I walked to the camera section in the back of the store and began to explore. After about fifteen minutes of perusing and handling all of the different models, I found the exact camera that I was looking for. A little pricey, but it was perfect! It had the manual aperture ...
Get Why Customers Leave (And How to Win Them Back) now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.