INTRODUCTION
It’s not the Words; It’s the Tune
WORDS.Oh my, how we love our words. We learn to write them letter by letter, then form them sentence by sentence, then assemble them paragraph by paragraph, and continue page by page. At one moment we can make people laugh at them and at another make people cry at them. We have been raised to believe that words are one of the most essential tools an individual can use to communicate.
Well, I say we have been sold a bill of goods. We’ve been duped. If words are so important, why are so many of us literally afraid to send a text or an email because we are nervous that our words will be misinterpreted? Could it be because our words alone offer little in the way of help when it comes to conveying the ...
Get Why People Don’t Believe You… now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.