CHAPTER 7
Quality and the Community
Interested Parties, Stakeholders, and People
The scope of those affected by the quality aims and objectives clearly includes the communities in which they operate and wider society as well.
Corporate Social Responsibility1
The modern vision of business philanthropy was stated by the UK Government early this century: “Today, corporate social responsibility goes far beyond the old philanthropy of the past–donating money to good causes at the end of the financial year–and is instead an all-year round responsibility that companies accept for the environment around them, for the best working practices, for their engagement in their local communities and for their recognition that brand names depend not only on quality, ...
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