Video description
Bill Taylor, founder of Fast Company magazine. Zappos knows that they can't deliver great customer service unless their employees are committed to the values of the company. So what do they do? They pay employees to quit!Table of contents
Product information
- Title: Why Zappos Pays New Employees to Quit--And You Should Too
- Author(s):
- Release date: May 2008
- Publisher(s): Harvard Business Review
- ISBN: None
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