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Will Your Next Mistake Be Fatal? by Robert Mittelstaedt

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Index

Symbols

3Com, 73, 75, 208

A

accidents xviii–xix, 7–9, 11, 14, 18–19, 38, 40, 44, 63–64, 98, 105, 131, 133, 135–136, 141–145, 147, 179, 181–182, 185, 187, 192, 263, 275

accountable, 35, 45, 48, 290

Adobe, 73, 75

advice, 40, 45, 54, 115, 117, 139–141, 150, 247, 259–260, 283, 290

advisors, 117, 256–257, 260

Air Canada, 18, 35–36, 38

Air Florida, 18, 30–32, 34–35, 45, 275, 291

Airbus, 11–13, 131, 187, 299

aircraft xvii, 11–13, 19, 22, 31–32, 34, 37–38, 59–61, 63, 179–183, 185–187, 189–191, 193, 195, 214, 216, 224, 230, 232, 269, 276

airline crashes xvii, 11, 40, 45, 266, 290

American Express, 17, 27–30, 45, 106, 193, 195, 266–267, 291

American Medical International (AMI), 136–139, 160, 296

arrogance, 15, 52, 92, 128, 151–153, 159, 198

Arthur ...

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