8 Performance Management as a Continuous Process

The Do stage of the performance management cycle consists entirely of … managing performance. To be more accurate, it’s actually about making better performance possible.

Most of the performance management activities discussed in this chapter are done simultaneously throughout the time between performance appraisals and planning sessions.

Schedule Your Commitments

First, schedule your commitments. In the performance diagnosis and planning meeting, you committed to meeting with each of your employees, so you should put those meetings on your calendar.

I’ll repeat here a point made in Chapter 4 about the performance appraisal meeting: take the scheduled meetings seriously. Don’t bump meetings you’ve ...

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