Jason Gerend (contributing author) graduated from the University of Washington with a degree in psychology, but dodged graduate school and psychology research to be a freelance author of computer books. Jason worked with Sharon on her bestselling Windows 2000 Server Administrator's Companion and has contributed to 14 other computer books, including coauthoring the Effective Executive's Guide To FrontPage Web Sites and the Effective Executive's Guide to Dreamweaver Web Sites (Redmond Technology Press). Jason has been a professional Webmaster since 1995 and is also a Microsoft Certified Professional.
Craig Zacker (technical editor, contributing author) began his computing experience in the halcyon days of teletypes and paper tape. After earning a master's degree in English and American Literature from New York University, he worked as a network administrator and Windows NT integrator, and as a technical writer and webmaster for a large software company. Craig has authored or contributed to many books on networking, operating systems, and PC hardware, written articles for publications like Windows NT Magazine and Network World, and developed several Web-based training courses. Résumé and writing samples await at http://www.zacker.com, or via email at firstname.lastname@example.org.
David Pogue (editor, indexer), creator of the Missing Manual series, is the personal-technology columnist for the New York Times. He's the author or coauthor of 15 computer, humor, and music books, including PalmPilot: The Ultimate Guide; Mac OS 9: The Missing Manual; and six books in the …for Dummies series (including Magic, Opera, and Classical Music). He welcomes feedback on this book or any other in the Missing Manual series at email@example.com. (If you're seeking technical help, however, please refer to the help sources listed in Chapter 19.) Web site: http://www.davidpogue.com.
Maarten Reilingh (copy editor) is from Red Hook, NY. A former university theater professor, reference writer, and academic journal editor, Maarty has edited nonfiction works of all kinds, including computer-related titles for IDG Books and McGraw-Hill. Besides his family, the theater, and clear expression, Maarty's passion extends to the martial art of Tang Soo Do. On the Web: http://www.ulster.net/~janmaart.
Rod Trent (technical reviewer) is a network engineer for a Big 5 Accounting Firm. He writes technical articles, scripts, and utilities on Microsoft Systems Management Server (SMS) for http://SWYNK.com ( http://www.swynk.com/trent ), where he's a contributing editor. He's also the managing editor for http://MyCEDevice.com and http://MyPocketPC.com. Rod is the author of several books and white papers on Systems Management, including Microsoft SMS Installer from Admin911: SMS. Rod writes freelance from the Cincinnati, OH area, where he lives with his wife and three kids.
David A. Freedman created the cover design for the Missing Manual series. From his studio in Carlisle, Massachusetts ( firstname.lastname@example.org ), David also designs logos and other graphics. Prior to establishing his design business, David worked for 20 years with Milton Glaser in New York City.
Rose Cassano (cover padlock illustration) has worked as an independent designer and illustrator for 20 years. Assignments have spanned the nonprofit sector to corporate clientele. She is lives in beautiful Southern Oregon, grateful for the miracles of technology that make living and working there a reality. Email: email@example.com. Web: http://www.rosecassano.com.
Phil Simpson (book design and layout) has been involved with computer graphics since 1977, when he worked with one of the first graphics-generating computers—an offspring of flight-simulation technology. He now works out of his office in Stamford, CT ( firstname.lastname@example.org ), where he has had his graphic design business for 18 years. He's experienced in many facets of graphic design, including corporate identity, publication design, corporate and medical communications.