13.3. Troubleshooting Internet Explorer Issues

Occasionally, IE doesn't work as you'd expect. There are several steps you can take to check and troubleshoot different issues:

  • Check network and proxy settings.

  • Troubleshoot plug-ins and add-ons.

  • Restore IE original settings.

  • Disable Add-on Crash Detection.

  • Enable Compatibility View.

13.3.1. Check Network and Proxy Settings

Chapter 7, "Networking with Windows 7," discussed networking and proxy servers. It also included an exercise on how to configure IE to use a proxy server.

If a user is unable to reach any Internet sites, you should start with the basics. Make sure that the client is able to reach other network resources. However, if you can ping other network resources but can't access Internet ...

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