Chapter 3. Obtaining Help and Support
Using Windows Help And Support
Connecting to Another PC with Windows Remote Assistance
Help and Support Resources for IT Professionals
AS the Windows operating system becomes more complex—even while it’s supposedly growing more intuitive with each successive version—some parts will remain unclear to some users, creating a need for help and support systems.
Creating a help system that meets the needs of all users has been the subject of much research, and the help system in Windows has evolved as dramatically as Windows itself. Most experienced Windows users quickly learned to skip right past the help files in Windows 95 and 98, which were aimed at novices and were hampered by a help engine that was extremely awkward ...
Get Windows® 7 Inside Out, Deluxe Edition now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
