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Windows® 7 Resource Kit by Tony Northrup Mitch Tulloch and Jerry Honeycutt

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Stop Message Checklist

Stop messages provide diagnostic information, such as Stop codes and driver names, that you can use to resolve the problem. However, this information disappears when you restart your computer. Therefore, for future reference, it is important to record the information displayed. When a Stop message appears, follow these steps before restarting the system:

  1. Record any data found in the Bugcheck Information and Driver Information sections for future reference.

  2. Record and evaluate suggestions found in the Recommended User Action section. Stop messages typically provide troubleshooting tips relevant to the error.

  3. Check the Stop message Debug Port and Dump Status Information section to verify that Windows successfully dumped memory ...

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