Chapter 25. Troubleshooting and Recovering from Disaster
In This Chapter
Using Windows Troubleshooting
Understanding Troubleshooting Packs
Getting help with the Problem Steps Recorder
Using Startup Repair to fix a non-booting PC
Using the Windows Recovery Environment
Restoring Windows to an earlier point in time with System Restore
While Microsoft has made major advances in each Windows version to improve the stability and reliability of the underlying platform, the truth is, sometimes things go wrong. So Windows has always included some kinds of troubleshooting capabilities. In the early days, these tools were fairly esoteric and technical, like the log files that date back to the earliest days of NT. But in Windows 7, we have a wealth of troubleshooting tools at our disposal, and unlike those early NT-based tools, they're designed to be useful to mere mortals.
Windows 7 includes a new troubleshooting platform, a Problem Steps Recorder for telling others what went wrong; a recovery environment that can fix boot-time problems; and of course an updated version of System Restore, which can help restore known good drivers and other system files when an update causes problems.
Using Windows Troubleshooting
In Chapter 7, you learned about the new Windows 7 Action Center, which consolidates system notifications into a single, centralized location. Action Center is a replacement for, and an expansion of, the Windows Security Center feature that first debuted in Windows XP Service Pack 2 (SP2). As ...
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