Working with Remote Assistance
After you’ve responded to the assistance invitation, it can take more than a minute for the required software to load and for the other user’s desktop to appear on your screen, as shown in Figure 38.4.
Across the top is a menu of controls. The choices are as follows:
• Request Control—Click to begin using the other computer’s mouse and keyboard. The remote user will have to grant permission. After you have control of the other ...