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Windows Server® 2008 Administrator’s Companion by Charlie Russel and Sharon Crawford

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Identifying Business Needs

Identifying business needs is a topic of such scope that it can seem overwhelming. A good place to start is with individual departments or areas. For example, consider the needs of your sales, human resources, and marketing departments. What does each area need to do now, and what services will be of benefit in the future?

Consider basic operations (such as accounts payable and inventory) that have to be taken care of daily, as well as less frequent operations (the launching of a new product). What kinds of flexibility need to be built into the IT systems? What sorts of changes must be anticipated to deal with increased Internet activity or increased access for users in remote locations?

The research you perform into the ...

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