Troubleshooting the Windows Update Client
Occasionally, you might discover a client that isn’t automatically installing updates correctly. Typically, such clients are identified during software update audits, as described in the section titled "Tools for Auditing Software Updates" earlier in this chapter. To identify the source of the problem, follow these steps:
Determine the last time the client was updated. This can be done in two different ways: by checking the client’s registry (the most reliable technique) or, if you use WSUS, by checking the Reports page on the WSUS website.
To check the client’s registry, open the HKEY_LOCAL_MACHINE\SOFTWARE\ Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results registry key. In each of the ...