Managing Print, Fax, and Scan Jobs
Working with Printers
The title bar in the print management window provides details on the status of the
printer itself. If printing is paused or the printer is offline, you’ll see related status
details on the title bar, as shown in Figure 12-16.
Before you try to repair or resolve a problem with a printer used by multiple people,
you may want to pause printing. Using the print management window, you do this
by selecting the Pause Printing option from the Printer menu. A checkmark indicates
that the option is selected. When you pause printing, the printer completes the cur-
rent job and then puts all other print jobs on hold. When printing is paused, the
printer accepts but does not print new print jobs. To resume printing, select the
Pause Printing option a second time. This should remove the checkmark next to the
When you have problems with a printer, you may find that many of the print jobs
currently waiting to print are simply reprints of the same document or of documents
that are no longer needed. In this case, you can use the print management window to
empty the print queue and delete all its contents. To do this, select the “Cancel all
documents” option from the Printer menu.
In addition to pausing a printer, you can also designate a printer as being offline.
Using the print management window, you specify that a printer is offline by select-
ing the “Use printer offline” option from the Printer menu. A check mark indicates
that the option is selected. When the printer is offline, the printer does not accept
new print jobs but will print existing jobs waiting to print as long as printing is not
paused. To designate that a printer is back online, select the “Use printer offline”
option a second time. This should remove the checkmark next to the option.
If a printer is designated as being both offline and paused, you must
clear both to restore normal printing operations.
Figure 12-16. Checking the status of the printer as well as print jobs