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Managing Print, Fax, and Scan Jobs

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Working with Printers

The title bar in the print management window provides details on the status of the

printer itself. If printing is paused or the printer is offline, you’ll see related status

details on the title bar, as shown in Figure 12-16.

Before you try to repair or resolve a problem with a printer used by multiple people,

you may want to pause printing. Using the print management window, you do this

by selecting the Pause Printing option from the Printer menu. A checkmark indicates

that the option is selected. When you pause printing, the printer completes the cur-

rent job and then puts all other print jobs on hold. When printing is paused, the

printer accepts but does not print new print jobs. To resume printing, select the

Pause Printing option a second time. This should remove the checkmark next to the

option.

When you have problems with a printer, you may find that many of the print jobs

currently waiting to print are simply reprints of the same document or of documents

that are no longer needed. In this case, you can use the print management window to

empty the print queue and delete all its contents. To do this, select the “Cancel all

documents” option from the Printer menu.

In addition to pausing a printer, you can also designate a printer as being offline.

Using the print management window, you specify that a printer is offline by select-

ing the “Use printer offline” option from the Printer menu. A check mark indicates

that the option is selected. When the printer is offline, the printer does not accept

new print jobs but will print existing jobs waiting to print as long as printing is not

paused. To designate that a printer is back online, select the “Use printer offline”

option a second time. This should remove the checkmark next to the option.

If a printer is designated as being both offline and paused, you must

clear both to restore normal printing operations.

Figure 12-16. Checking the status of the printer as well as print jobs