Recovering After a Crash or Other Problem
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4. On the “Which disks do you want to include in the backup?” page, shown in
Figure 21-11, the computer’s system drive is selected by default. You cannot
change this selection, but you can add other drives to the backup image by
selecting the related checkboxes. Click Next to continue.
5. Confirm the backup settings. If you are writing the backup to CD or DVD, you’ll
see the approximate number of CDs or DVDs required for the backup. Click
Start Backup to start the backup.
Recovering After a Crash or Other Problem
Windows Vista includes a number of features to help you recover your computer and
your data in case disaster strikes. The recovery features you’ll want to use are as follows:
Restore points
Use restore points to fix problems and undo changes to the operating system,
programs, and devices.
Previous versions
Use previous versions of files to help you recover files that were accidentally
deleted or incorrectly edited.
Figure 21-10. Selecting the complete PC backup location
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Chapter 21: Getting Help and Handling Advanced Support Issues
File recovery from backup
Use file recovery from backup to recover files when previous versions aren’t
available.
Force restart or shutdown
Use this technique to recover after your computer hangs so that you can restart
or shut down.
Failed resume recovery
Use this technique to recover after a failed resume.
Startup repair
Use this technique to repair system files so that you can start the operating system.
Complete PC recovery
Use this technique to recover your computer completely in the event that restore
points and startup repair do not resolve your problem.
Operating system reinstall
Use this technique to reinstall the operating system in the event that no other
recovery technique works.
Table 21-1 provides an overview of problems you may have that force you to use
recovery techniques, and the techniques you should use to resolve the problem.
Figure 21-11. Selecting the disks to back up completely

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