Windows Vista Security: Praxisorientierte Sicherheit für Profis

Recovering After a Crash or Other Problem

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Recovering Using Restore Points

You use restore points to fix problems and undo changes to the operating system,

programs, and devices. Using a restore point does not affect personal data. If the

restore point doesn’t resolve your problem, you can undo it or choose another

restore point.

If you can start your computer and log on, you can try to recover the computer using

a restore point by following these steps:

1. Open the Backup and Recovery Center. Click Start, click Control Panel, and

then click the “Back up your computer” link under the System and Maintenance

heading.

2. Select “Repair Windows using System Restore” under Tasks. This starts the Sys-

tem Restore Wizard. Click Next.

3. On the “Choose a restore point” page, shown in Figure 21-12, click the restore

point you want to use. Restore points you’ve created are prefixed with the key-

word Manual. Restore points created by Windows Vista are prefixed with the

keyword System.

4. Click Next and then click Finish. When prompted, click Yes to confirm that you

want to restore the computer’s system files and settings using the selected restore

point. Do not interrupt the restore process once it has started.

5. System Restore will then prepare to restore your computer. During the restora-

tion, System Restore restarts your computer. During startup, System Restore

uses the settings from restore points you’ve selected.

6. After your computer restarts, the System Restore dialog box is displayed again.

Read the message provided and then click Close. If Windows Vista isn’t work-

ing properly, you can apply a different restore point or reverse the restore opera-

tion by repeating this procedure and selecting the restore operation that was

created prior to applying the current system state.

Table 21-1. Recovery techniques

Issue Recovery technique

Need to recover pictures, music, videos, email, documents,

and other types of important personal files

1. Use Previous Versions.

2. Use File Recovery from Backup.

Need to resolve resume, restart, or shutdown issues Use Force Restart or Shutdown, or use Failed Resume

Recovery.

Need to resolve startup problem due to corrupt system files 1. Use Startup Repair.

2. Use Complete PC Recovery.

3. Use operating system reinstall.

Need torecover byundoing changes to the operating system,

programs, and devices

1. Use Restore Points.

2. Use Complete PC Recovery.

3. Use operating system reinstall.