
Recovering After a Crash or Other Problem
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Recovering Using Restore Points
You use restore points to fix problems and undo changes to the operating system,
programs, and devices. Using a restore point does not affect personal data. If the
restore point doesn’t resolve your problem, you can undo it or choose another
restore point.
If you can start your computer and log on, you can try to recover the computer using
a restore point by following these steps:
1. Open the Backup and Recovery Center. Click Start, click Control Panel, and
then click the “Back up your computer” link under the System and Maintenance
heading.
2. Select “Repair Windows using