
Recovering After a Crash or Other Problem
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Resolving Restart or Shutdown Issues
The normal way to shut down or restart Windows Vista is to click Start, click the
Options button to the right of the power and lock buttons, and then click Restart or
Shut Down as appropriate. There are times, however, when Windows Vista won’t
shut down or restart normally and you must resolve the problem that is preventing
the operating system from shutting down or restarting. To resolve shutdown or startup
problems, follow these steps:
1. Press Ctrl-Alt-Delete to display the Windows screen and then click Start Task
Manager. If your computer doesn’t respond and you’ve ...