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Winning from Within - A Breakthrough Method for Leading, Living, and Lasting Change by Erica Ariel Fox

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CHAPTER 1

Uncover Your Performance Gap

You are unique, and if that is not fulfilled,

then something has been lost.

—MARTHA GRAHAM

Mark is an engineer working with a team in the high-tech industry. Like many managers, he finds himself torn between the people who report to him, and his boss Stefan, the head of his business unit. Mark and Stefan are in a heated exchange:

STEFAN:

You should never have told the staff about this decision!

MARK:

I should have talked to you first, yes. But I needed to tell the team before they took irreversible action.

STEFAN:

That’s absurd! You’ve completely tied our hands and damaged management’s credibility.

MARK:

Everyone knew something was up, and they won’t trust me if I don’t tell them what’s ...

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