NOTES
PREFACE
1. NASSCOM-McKinsey Report 2005, “Extending India’s Leadership of the Global IT and BPO Industries,” McKinsey Global Institute, 2005, http://www.nasscom.in/upload/10142/Mckinsey_study-2005.pdf (Accessed May 19, 2008); Diana Farrell, Martha Laboissiere, Jaeson Rosenfeld, Sascha Sturze, and Fusayo Umezawa, “The Emerging Global Labor Market: Part II—The Supply of Offshore Talent in Services,” McKinsey Global Institute, June 2005, 24, http://www.mckinsey.com/mgi/reports (Accessed May 19, 2008); Diana Farrell and Andrew J. Grant, “China’s Looming Talent Shortage,” The McKinsey Quarterly, November 2005, 72, http://www .mckinseyquarterly.com/chinas-looming-talent-shortage-1685 (Accessed November 4, 2008).
2. Alicia Clegg, “In Hot ...
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