Chapter 11

How and Why to Terminate Employees with Grace and Dignity

“To part is the lot of all mankind.”

–R. M. BALLANTYNE

Now, you might think Winning Well managers have everyone focused on the right behaviors, hold them accountable, and inspire greatness, so there would be no need to fire anyone. Sadly, even the strongest managers find themselves in situations where the best solution for all parties is to part ways. Winning Well managers know how to fire someone with grace and dignity.

• • •

“My name is Mary. Can I talk with you a minute?”

David had just finished delivering a leadership skills program for a gathering of middle-level managers and executives. Mary had come up afterward to introduce herself and share her experience.

“I was ...

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