Winning With Open Process Innovation
When manufacturers develop a process innovation, they frequently seek to keep it under wraps. But that’s often not the best approach.
Most research on open innovation has focused on the use of ideas and knowledge from outside the organization in the development of products and services. But openness can be useful for process innovation, too. Our research shows that manufacturers can benefit substantially when they look for ideas beyond the factory gates, especially when their operations are already advanced.
We often meet managers in manufacturing companies who keep process innovation activities tightly under wraps. Some see their processes ...
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