Chapter 7
THE CHANGING FACE OF PAST PERFORMANCE
The collection and use of past performance information by the government continues to be refined and improved. Ensuring success with past performance requires staying abreast of and understanding the causes and directions of these changes. This chapter is about what has caused and will cause the use of past performance to change and how it is currently changing. Also included in this chapter are examinations of what can be learned from other exemplars, including interest groups, industry associations, commercial buyers, and others.
WHAT CAUSED PAST PERFORMANCE TO RISE IN IMPORTANCE?
Initially, ...
