November 2007
Beginner
248 pages
6h 42m
English

In today's work world, organizations must reinvent themselves to survive. For example, military organizations no longer engage solely in defense and war craft, but provide humanitarian support and statecraft. Fire and law enforcement organizations have expanding reach and responsibilities as first respondents in all areas of civil need. Public schools need to produce graduates who are socialized into citizenry.
Not only do organizations need to change how they approach business, but nearly every business now competes in a global environment, and more sophisticated customers expect immediate access to goods and services. Innovation is ...