Contents
Part I: Initiation Phase:Understanding Why Learning Matters
Chapter 1The WLP Scorecard: A New Tool for a New Kind of Executive
Chapter 2Five Fundamentals for Managing Learning Like a Business
Chapter 3How to Demonstrate Value: Key Measures Every Learning Professional Should Know
Chapter 4How the WLP Scorecard Measures and Manages Organizational Performance
Chapter 5Why Learning Is Hard to Measure and How the WLP Scorecard Can Help
Part II: Planning Phase:Strategies for Identifying and Gathering Data
Chapter 6Setting Up Your Organization to Track and Obtain Data
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