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Work Item Management with IBM Rational ClearQuest and Jazz: A Customization Guide by David E. Bellagio, Shmuel Bashan

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About the Authors

Shmuel Bashan

Shmuel Bashan is a Senior Deployment Specialist and Mentor on IBM Rational Software’s global services account team, covering European countries. Prior to this assignment, he worked as the Rational technical leader, solution architect, and Rational country leader in Israel.

Prior to joining Rational in 1997, Shmuel was a manager of a consulting firm, and prior to that a software developer of CAD/CAM applications. Shmuel holds a B.Sc. in mechanical engineering from Ben-Gurion University and an Information Systems Analyst Certificate from the Manufacturers Association of Israel.

Shmuel is an active member of the change management community and has contributed several articles and reusable assets: scripts for various ...

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